Want to track your order? - Please use this link As soon as your order is dispatched we will notify you by e-mail. You will be able to reply to the Parcelforce notification where you can change delivery date, deliver to a neighbour or take to your local post office for collection. Where an item has an extended delivery time, this will be clear on the individual product page Parcelforce will let you know either by SMS or email that they have your parcel and will also give you an approximate time of delivery.
A signature is required for all deliveries. We currently only deliver to Mainland UK, excluding Highands and Islands.
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Delivery is FREE on orders over 75.00 ex VAT. Please note if your product is in stock at one of our other branches (Not Coventry) then these orders may take 2-5 days for delivery. We aim to despatch 'IN STOCK' orders from our Coventry branch by 4pm using Pareclforce Express 24 delivery service which means your order should arrive next working day. The number provided will be validated against VIES, if the number is invalid VAT will still be collected.We use Parcelforce for the majority of our deliveries. If your country is within the EU and you are VAT registered, please enter your VAT number to get VAT removed. If the weight/volume of your order exceeds this, we will contact you before shipping to confirm costs. The price quoted will be for a single carton of up to 30Kg. To calculate the cost of shipping an order to you, please put your items in the shopping basket, and then request a shipping quote.
Requesting delivery to an address different to the billling address may delay your order from being despatched the same day. In stock orders that are placed before 3:00pm Monday to Friday are despatched that day for the following working day. Some heavier, bulkier, or hazardous items may also incur a shipping surcharge, we will inform you of the surcharge before we take payment for your order. Any damage or missing items must be reported within 24 hours of receipt to the returns department, including photos of the damaged goods where appropriate. If any damage is evident, please either sign for the delivery as 'damaged', marking the Carrier's receipt accordingly, or do not accept the delivery. If you need to make any special arrangements with us for your delivery please contact us with your order number immediately after placing your order. Deliveries must be checked immediately upon receipt. Deliveries are usually made during normal working hours. General InformationĪll deliveries must be signed for, and will therefore not be left unattended. If "with Free Shipping" products are in the same basket as products without Free Shipping, then the additional products do not receive Free Shipping, and the order is treated as above. GraBit Damaged Screw Remover removes all screws that have an indented drive fit Designed to be used in a variable-speed hand drill set to allow for the reverse. VAT have free shipping, the same exclusions on destinations apply as above. Some products which cost less than £100 Inc. When you place an order with our website the cost of delivery will be automatically calculated in your shopping basket. VATĪll orders over £100 Including VAT are delivered free within the UK, excluding Highlands & Islands and Northern Ireland. Free UK Shipping on all Orders over £100 Inc.